Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during peak periods, promotions, or due to unforeseen circumstances.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Delivery times are estimates and may vary depending on your location and courier delays.
Shipping Locations
We currently ship to the following locations:
- UK Mainland
- Australia
- Belgium
- Canada
- Croatia
- Denmark
- Finland
- France
- Germany
- Hungary
- Ireland
- Isle of Man
- Netherlands
- New Zealand
- Portugal
- Spain
- USA
Courier Services
Packages are shipped using the following couriers depending on destination location:
- EVRI
- EVRI International
- Royal Mail
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your delivery status.
Delays & Issues
We are not responsible for delays caused by:
- Courier service disruptions
- Customs processing (for international orders)
- Incorrect shipping information provided at checkout
If your order is significantly delayed, please contact us and we’ll do our best to assist.